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IC MARKETS

Started by jonpearce, Apr 26, 2012, 02:01 pm

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cheechong

#1256
Feb 13, 2013, 08:49 pm
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Disconnection at platform time 13:07 for gbp/jpy 1 min chart on 2013 Feb 13.

Check out the attachments.



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    ultracat

    #1257
    Feb 13, 2013, 08:57 pm
    Click HERE for the BEST current REBATE or PROMOTIONAL OFFER from this broker.  Copy Url
    Vendor has not created any item directory item related to this topic.
    Well, they're not a bucket shop I mean.  They're regulated etc.  But I mean I still don't trust them with a significant amount of money because the way Angus behaves towards his clients.


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      FXpublish

      #1258
      Feb 13, 2013, 09:59 pm Last Edit: Feb 13, 2013, 10:18 pm by FXpublish
      Click HERE for the BEST current REBATE or PROMOTIONAL OFFER from this broker.  Copy Url
      Vendor has not created any item directory item related to this topic.

      Well, they're not a bucket shop I mean.  They're regulated etc.  But I mean I still don't trust them with a significant amount of money because the way Angus behaves towards his clients.

      Definetly, go alone! Agreed 100%.
      1) I have never found so slow support with huge numbers of question related to the you verification. I think that they work only 9am-15am GMT+11.
      2) about execution:
      -I've heard that they use Integral solution and their feed. So I don't think so it's a good way to find best ECN broker.
      -also I found that they execute limit orders only at the placed price of order or worse/ with negative slippage. I think it's the same case such FXDD had in US.
      3) Now I'm waiting for my withdrawals/ all funds via Moneybookers.
      Pretty shi*** and slowly((( waiting since Monday



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        nwboater

        #1259
        Feb 13, 2013, 10:20 pm
        Click HERE for the BEST current REBATE or PROMOTIONAL OFFER from this broker.  Copy Url
        Vendor has not created any item directory item related to this topic.

        I missed two RobinVOL trades today and one RayScalper trade with ICM -
        On my Pepperstone account they closed for 43+40+40=

        +123pips missed  >:(

        Any idea contacting support about this?
        Where can I find the logfiles? I cant see the disconnect status historical anywhere.


        Does anyone know if brokers ever give credit in these situations?

        Thanks,
        Rod


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          Tempestshade

          #1260
          Feb 13, 2013, 10:23 pm
          Click HERE for the BEST current REBATE or PROMOTIONAL OFFER from this broker.  Copy Url
          Vendor has not created any item directory item related to this topic.


          I missed two RobinVOL trades today and one RayScalper trade with ICM -
          On my Pepperstone account they closed for 43+40+40=

          +123pips missed  >:(

          Any idea contacting support about this?
          Where can I find the logfiles? I cant see the disconnect status historical anywhere.


          Does anyone know if brokers ever give credit in these situations?

          Thanks,
          Rod


          Hey Rod,

          I am not with IC Markets, nor have I ever tried to get reimbursed for missed trades but the worst they can say is no. With all of their problems they have been happening lately I am sure the threat to leave would seem valid to them (even if you have no plans to do such a thing).

          My two cents,
          David


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            FXpublish

            #1261
            Feb 13, 2013, 10:38 pm Last Edit: Feb 13, 2013, 10:57 pm by FXpublish
            Click HERE for the BEST current REBATE or PROMOTIONAL OFFER from this broker.  Copy Url
            Vendor has not created any item directory item related to this topic.


            I missed two RobinVOL trades today and one RayScalper trade with ICM -
            On my Pepperstone account they closed for 43+40+40=

            +123pips missed  >:(

            Any idea contacting support about this?
            Where can I find the logfiles? I cant see the disconnect status historical anywhere.



            I think the best way
            - to ask the Trading Desk about your logs into MT Server and servers' logs of their ECN solution. They have to provide it without any NDA.
            - to provide them your log-file from your MT4. Basically, you can find it:
            C:\MetaTrader 4 - IC Markets\logs    and don't forget to choose the appropriate date


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              robl45

              #1262
              Feb 13, 2013, 11:56 pm
              Click HERE for the BEST current REBATE or PROMOTIONAL OFFER from this broker.  Copy Url
              Vendor has not created any item directory item related to this topic.


              Well, they're not a bucket shop I mean.  They're regulated etc.  But I mean I still don't trust them with a significant amount of money because the way Angus behaves towards his clients.

              Definetly, go alone! Agreed 100%.
              1) I have never found so slow support with huge numbers of question related to the you verification. I think that they work only 9am-15am GMT+11.
              2) about execution:
              -I've heard that they use Integral solution and their feed. So I don't think so it's a good way to find best ECN broker.
              -also I found that they execute limit orders only at the placed price of order or worse/ with negative slippage. I think it's the same case such FXDD had in US.
              3) Now I'm waiting for my withdrawals/ all funds via Moneybookers.
              Pretty shi*** and slowly((( waiting since Monday


              you are full of crap, you heard your a liar and thats a fact.  My limit orders 90% of the time are dead on or positive slippage.  I doubt you even know what a limit order is.


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                geektrader

                #1263
                Feb 14, 2013, 01:23 am
                Click HERE for the BEST current REBATE or PROMOTIONAL OFFER from this broker.  Copy Url
                Vendor has not created any item directory item related to this topic.
                Limit orders per definition can never be slipped negative. They can either be executed at exactly the price you´ve requested, with positive slippage, or can go unfilled too if the broker could not have filled it without slippage. But negative slippage on a limit order can never occur. The worst that can happen is that the order is not executed at all then.

                Maybe you were talking about STOP orders? That would be a total different case.

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