IC MARKETS

Started by jonpearce, Apr 26, 2012, 02:01 pm

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Tempestshade

#1260
Feb 13, 2013, 10:23 pm
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I missed two RobinVOL trades today and one RayScalper trade with ICM -
On my Pepperstone account they closed for 43+40+40=

+123pips missed  >:(

Any idea contacting support about this?
Where can I find the logfiles? I cant see the disconnect status historical anywhere.


Does anyone know if brokers ever give credit in these situations?

Thanks,
Rod


Hey Rod,

I am not with IC Markets, nor have I ever tried to get reimbursed for missed trades but the worst they can say is no. With all of their problems they have been happening lately I am sure the threat to leave would seem valid to them (even if you have no plans to do such a thing).

My two cents,
David
    Darwinex is my preferred broker

    advertise here


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    FXpublish

    #1261
    Feb 13, 2013, 10:38 pm Last Edit: Feb 13, 2013, 10:57 pm by FXpublish
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    I missed two RobinVOL trades today and one RayScalper trade with ICM -
    On my Pepperstone account they closed for 43+40+40=

    +123pips missed  >:(

    Any idea contacting support about this?
    Where can I find the logfiles? I cant see the disconnect status historical anywhere.



    I think the best way
    - to ask the Trading Desk about your logs into MT Server and servers' logs of their ECN solution. They have to provide it without any NDA.
    - to provide them your log-file from your MT4. Basically, you can find it:
    C:\MetaTrader 4 - IC Markets\logs    and don't forget to choose the appropriate date
      http://FXpublish.com - be inside.
      The habit of persistence, the habit of victory!


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      robl45

      #1262
      Feb 13, 2013, 11:56 pm
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      Well, they're not a bucket shop I mean.  They're regulated etc.  But I mean I still don't trust them with a significant amount of money because the way Angus behaves towards his clients.

      Definetly, go alone! Agreed 100%.
      1) I have never found so slow support with huge numbers of question related to the you verification. I think that they work only 9am-15am GMT+11.
      2) about execution:
      -I've heard that they use Integral solution and their feed. So I don't think so it's a good way to find best ECN broker.
      -also I found that they execute limit orders only at the placed price of order or worse/ with negative slippage. I think it's the same case such FXDD had in US.
      3) Now I'm waiting for my withdrawals/ all funds via Moneybookers.
      Pretty shi*** and slowly((( waiting since Monday


      you are full of crap, you heard your a liar and thats a fact.  My limit orders 90% of the time are dead on or positive slippage.  I doubt you even know what a limit order is.


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        geektrader

        #1263
        Feb 14, 2013, 01:23 am
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        Limit orders per definition can never be slipped negative. They can either be executed at exactly the price you´ve requested, with positive slippage, or can go unfilled too if the broker could not have filled it without slippage. But negative slippage on a limit order can never occur. The worst that can happen is that the order is not executed at all then.

        Maybe you were talking about STOP orders? That would be a total different case.


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          timo

          #1264
          Feb 14, 2013, 01:29 am
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          Donna - what is the policy around the Grade A Broker listing requirements?

          i.e. is there any obligation for an ICM rep to answer these complaints for them to retain their A Grade forum status? Seems to be a few very serious complaints, regarding misrepresentation (PAMMs) and slippage issues.

          I'm looking to change brokers myself and I'm now more than a little wary of these guys, when they used to be regarded highly in this forum.


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            Tempestshade

            #1265
            Feb 14, 2013, 01:34 am
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            Donna - what is the policy around the Grade A Broker listing requirements?

            i.e. is there any obligation for an ICM rep to answer these complaints for them to retain their A Grade forum status? Seems to be a few very serious complaints, regarding misrepresentation (PAMMs) and slippage issues.

            I'm looking to change brokers myself and I'm now more than a little wary of these guys, when they used to be regarded highly in this forum.


            I would guess that as soon as they get their feed and slippage issues sorted out they will be loved by all again. Although in the meantime if you are tick scalping I would highly suggest that you postpone trading until everything is settled.

            David
              Darwinex is my preferred broker


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              timo

              #1266
              Feb 14, 2013, 01:52 am
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              I would guess that as soon as they get their feed and slippage issues sorted out they will be loved by all again. Although in the meantime if you are tick scalping I would highly suggest that you postpone trading until everything is settled.
              David


              Good advice. Still it was worrying to hear that Robin Vol was having missed trades here. That's hardly a tick scalper lol.

              Can anyone recommend a reliable ECN AU brokerage for a non-scalping account? Did Pepper ever recover from that connection feed mess last year?


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                robl45

                #1267
                Feb 14, 2013, 02:19 am
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                Limit orders per definition can never be slipped negative. They can either be executed at exactly the price you´ve requested, with positive slippage, or can go unfilled too if the broker could not have filled it without slippage. But negative slippage on a limit order can never occur. The worst that can happen is that the order is not executed at all then.

                Maybe you were talking about STOP orders? That would be a total different case.


                By definition yes, but in forex, they certainly slip, but it's been better at icmarkets then other places


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                  timetotrade

                  #1268
                  Feb 14, 2013, 02:44 am
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                  Yeah gomarketsaus, i have not had any problems with them and been with them for about 5 years. Always zero slippage, gurantee no requotes and no missed trades. IC are not a good broker, if you want reliabilty, then gomarketsaus are the best one out there, especially for robots like robin vol.



                  I would guess that as soon as they get their feed and slippage issues sorted out they will be loved by all again. Although in the meantime if you are tick scalping I would highly suggest that you postpone trading until everything is settled.
                  David


                  Good advice. Still it was worrying to hear that Robin Vol was having missed trades here. That's hardly a tick scalper lol.

                  Can anyone recommend a reliable ECN AU brokerage for a non-scalping account? Did Pepper ever recover from that connection feed mess last year?


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                    adele

                    #1269
                    Feb 14, 2013, 03:59 am Last Edit: Feb 14, 2013, 04:01 am by adele
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                    Yeah gomarketsaus, i have not had any problems with them and been with them for about 5 years. Always zero slippage, gurantee no requotes and no missed trades. IC are not a good broker, if you want reliabilty, then gomarketsaus are the best one out there, especially for robots like robin vol.


                    Watch out for delayed trade execution if you are making profits with GoMarkets. In the end, my trades were taking 9+ seconds each time. I have since closed the account.

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